Any visitor who enters your facility on a temporary basis has the potential to be both a safety and security risk.
As a result, it may be wise to address visitors — such as vendors, temporary workers, or even family or friends of employees — in your corporate safety and security policies. It is for both the employee and visitor’s protection. A visitor may not realize that his or her actions may affect his or her personal safety and that of others.
Granting access and keeping tabs
Although most visitors, for instance, will walk within the lines of a warehouse or shop, you need to protect both the visitor and your staff by drafting clear policies, communicating these expectations, and enforcing them consistently no matter the party’s relationship with the organization.
One area to address is access control. Even if your operation is small, you should develop and enforce a restricted visitation policy.
Visitors should only be allowed to enter the facility when necessary. All visitors should be required to register at a designated visitor entrance before being allowed to move about the facility. This includes friends and family who may be known to the receptionist, who is typically the gatekeeper.
The visitor’s log should include:
- The name of each visitor and who he or she represents
- Arrival and departure time,
- Who approved his or her entry, and
- Who he or she came to see or the purpose of the visit.
The company needs to know the whereabouts of all visitors in the event of an emergency such as a tornado or fire since they must be included in your headcount.
‘Thou shalt not ...’
Your staff, no doubt, has been trained to identify and mitigate risks associated with workplace hazards. A visitor, on the other hand, may have no idea what dangers exist at your facility.
Visitors should be notified of the hazards they may encounter while on site depending on which area they will be visiting. This includes a simple explanation of emergency procedures they might need to know. If the area requires personal protective equipment (PPE), the visitor should be issued temporary PPE (e.g., hard hat, safety glasses) to be returned when exiting.